
A groundbreaking dialogue session on ‘Breaking attitudinal barriers: inclusive banking for persons with disabilities’ was held at the office of Team Inclusion Bangladesh in Bank Town, Dhaka.
The session was a collaborative effort between Monash University Australia, Team Inclusion Bangladesh, and Prime Bank PLC. Prime Bank, as the funding partner, reaffirmed its commitment to digital transformation and inclusive banking.
Key stakeholders included ten individuals with disabilities- representing physical, visual, and hearing impairments-who shared their lived experiences.
The session featured insights from Shahriar Abu Zafar, Associate Professor at Monash Business School, who provided a global perspective on financial inclusion.
Disability rights advocate Sahana Sharmin emphasised the need for sign language support, while banking professionals such as Kazi Reshad Mahboob, Nishat Mobashwera Khan, and Patwary Tanvir Rahman Siddique highlighted the importance of training and mindset change.
Discussions addressed barriers such as inaccessible digital platforms, the lack of Braille and sign language support, physical obstacles in bank branches, and difficulties in securing loans.
Prime Bank’s My Prime App was highlighted as a step toward accessible digital banking, and commitments were made to enhance training, policy advocacy, and technological solutions for inclusive finance.