BRAC Bank launched ‘PRANTIK’, an agent banking system developed in-house, that will deliver seamless and secure banking services to customers across the most remote corners of Bangladesh, said a press release.
Designed and built entirely by BRAC Bank’s technology division, ‘PRANTIK’ eliminates reliance on third-party vendors, strengthening the bank’s technological independence and operational excellence.
The state-of-the-art platform offers an intuitive, user-friendly interface and enhanced security features to ensure a smooth and trusted experience, particularly for unbanked and first-time banking customers, it said.
The system enables real-time transactions and a full range of services, including deposits, withdrawals, remittance, loan and EMI payments, utility bill settlement, FDR, DPS and SME loan disbursement.
BRAC Bank managing director and chief executive officer Tareq Refat Ullah Khan inaugurated PRANTIK at the bank’s head office on November 12.
Additional managing director and SME Banking head Syed Abdul Momen, deputy managing director and operations head Md Muniruzzaman Molla, deputy managing director and CAMLCO Chowdhury Moinul Islam and DMD and ADC head Nazmur Rahim, among others, were present.
Speaking at the event, Tareq Refat Ullah Khan said, ‘PRANTIK is a proud milestone in our digital journey - a homegrown innovation that embodies BRAC Bank’s spirit of self-reliance and service excellence. By developing this advanced platform in-house, we are ensuring that our customers in rural and remote areas can access banking services securely, efficiently, and conveniently. This initiative reflects our long-term vision to drive financial inclusion through technology while reinforcing customer trust in every transaction.’