bKash has recently organised four awareness workshops in Dhaka, Khulna, Bogura and Cumilla for all its distributors to strengthen its commitment in preventing financial crimes such as hundi, betting and money laundering, said a press release.
The sessions brought together bKash鈥檚 channel partners to enhance their understanding of compliance practices, focusing on accurate financial transaction management within the nationwide agent network, awareness of fund sources, timely reporting of suspicious transactions, regular data updates, staff monitoring, action against non-compliant agents and effective use of technology.
According to the release, bKash鈥檚 agent network comprises 3,50,000 agents across the country. Distributors, also called bKash鈥檚 channel partners, are responsible for managing this robust network. They not only supervise and guide agent operations, but also regularly provide training, ensure transaction accuracy, promote technology usage and maintain service quality.
Ali Ahmmed, chief commercial officer of bKash, stated that a strong network had been built through the collaborative efforts of bKash and its distributors, enabling uninterrupted services to 82 million customers.
Beyond basic services like cash-in and cash-out, agent points have evolved into hubs of financial accessibility and management, he said.
During the sessions, Mohammad Irfanul Huq, head of distribution and retail business at bKash, said that as a company regulated by the Bangladesh Bank, bKash was playing a leading role in financial inclusion and building the digital payment infrastructure in the country.
In this regard, bKash prioritises compliance above all in business operations, he added.
He urged the distributors for remaining vigilant and exercising careful supervision to identify and prevent the involvement of a few dishonest groups in illegal activities like hundi, betting or money laundering across various financial transaction platforms.