National Board of Revenue chairman Md Abdur Rahman Khan has underscored the need for boosting revenue collection and improving operations related to speedy release of cargos under risk management, enforcement, compliance with import policy orders, automation, reducing cases and recovery of arrears.
He made the directives while visiting the Customs House at the Inland Container Depot in Kamalapur on Tuesday.
During the visit, he inspected key customs operations, including physical examinations at the container yard, export procedures, and the automated customs assessment process in the assessment room, according to an NBR press release.
While interacting with officials and staff from various evaluation groups, Rahman enquired about any operational challenges and instructed the customs IT wing to promptly resolve ongoing internet and server issues to ensure smooth workflow.
Following the inspection, the NBR chairman held a meeting with Customs House officials and stakeholders.
Rahman was also briefed on the shortage of cargo trains, which continues to disrupt smooth container transportation.
He also mentioned the necessity of modernizing and updating the C&F licensing rules to reflect present realities.
Later, the NBR chairman formally inaugurated the online tax payment system through A-Challan at the Customs House ICD.
The initiative follows a successful piloting launched on April 23, 2025, integrating the A-Challan platform with the ASYCUDA World customs system.
This integration allows importers and exporters to pay customs duties and taxes directly from their bank accounts to the government treasury. In June alone, 83 percent of customs revenue at the ICD was collected through A-Challan.
Describing customs houses as vital trade facilitation centers, Rahman directed officials to ensure faster cargo clearance under modern risk management frameworks to support business activities.
He assured that officials who perform their duties with honesty, competence, and diligence would receive full support and protection.
Expressing satisfaction with the overall operations at the Kamalapur ICD, the NBR Chairman also urged all stakeholders鈥攊ncluding importers, exporters, C&F agents, port authorities, Bangladesh Railway, and customs officials鈥攖o work in coordination to ensure uninterrupted and efficient port operations.
