A recent survey conducted by the Ministry of Home Affairs revealed that 44.9 per cent of respondents are dissatisfied with the online police clearance service, while over 22 per cent remain unaware of this service.
Additionally, 32.4 per cent of respondents express dissatisfaction with the emergency 999 service, whereas 56.6 per cent report being satisfied.
The findings, presented on Tuesday, by the Ministry鈥檚 Public Relations Division, are part of the What Kind of Police Do We Want survey.
44.9 per cent of the participants express dissatisfaction with online police clearance services, and over 22 per cent participants stated that they were unaware of the service.
32.4 per cent participants expressed their dissatisfaction, while 56.6 per cent reported satisfaction over the emergency 999 service.
42 per cent of the participants expressed dissatisfaction with the victim support centre services.
Over 45 per cent of the respondents reported dissatisfaction with the policing activities.
44.9 per cent of the participants reported dissatisfaction with the service provided at police stations.
Dissatisfaction is particularly high regarding the activities of special desks for women, children, elderly, and disabled.
The survey also highlighted dissatisfaction with mechanisms addressing cyberbullying and cybercrime.
Although online systems are in place to support victims, 72.1 per cent of respondents express dissatisfaction or lack of awareness. Similarly, most respondents view the e-traffic prosecution service as unsatisfactory.
The survey, which included 24,442 participants, revealed that 86.6 per cent of respondents are aged between 18 and 44 years. Nearly 95 per cent of respondents are male. Among them, 36.4 per cent are employed, 27.2 per cent are students, 7.6 per cent are businessmen, and 7.1 per cent fall into other significant categories. Most participants are from Dhaka district, followed by Chattogram and Cumilla.
