Community Bank Bangladesh PLC on Monday launched ‘Dedicated Service Desk’ for police simultaneously in all its branches and sub-branches across the country.
The ‘Dedicated Service Desk’ will ensure specialised and priority banking services for police members.
Community Bank launched officially in a ceremony held at the Dhanmondi branch in the capital on Monday.
Additional DIG of Bangladesh Police and Director of Community Bank, Ahmad Mueed, opened the service as the chief guest.
He said that this initiative is a reflection of the sincere respect and sense of responsibility of Community Bank towards the Bangladesh Police. From now on, police members in any branch of the country will know that there is a desk and an officer designated for them, who will provide fast and priority services.
Kimiwa Saddat, MD (current Charge) of Community Bank was present at the event as the special guest.
He said, ‘Bangladesh Police are the foundation of this bank; it is our moral responsibility to provide them with respectable, fast, and convenient banking services.’
From today, every branch and sub-branch will have a dedicated desk where police members will receive special services. If it is not possible to provide any service immediately, it will be recorded on the central server and followed up regularly until it is resolved, he said.
The scope of the dedicated service desk includes:
- Full support regarding accounts, loans, deposits and cards.
- Priority in cash transactions and service by a designated officer.
- Quick resolution of incomplete services or complaints by recording them in the central database.
- Informing about the progress of the service through direct phone calls
- Providing information and advice on all banking products and services applicable to the police.
